Rocco,

now that it is saturday I was able to have a closer look on what you Have by now !

So what I understand is that you have a user reply form that gathers some Information by user (problem description, etc.) and adds some Information aquired by KiX macros, sends the result by email (Outlook [Eek!] ) to the helpdesk ... so far so good (very clever)

The Question for me is now Is it worth to replace this kixwin.exe script by a kixforms script ?

Advantages :
->The Problem description field would be more comfortable to fill in for the user (ENTER Key)
-> The form could be designed a bit more fancy [Wink]

Disadvantages:

-> You will need to register kforms.dll [Frown]
-> Version updates have to be kept up-to-date on the client machines

Hmmm ... what do you think ?

By the way: Excellent stuff you send me there !
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