Howard & Jens have been very patient & as volunteers they have given you a lot of their free time. I don't see anything rude in their posts. They have shown a little annoyance occasional maybe but never rude.
Your question style is rather abrupt & you tend to assume we know more about your circumstances than we do which tends to make responding difficult. I think frustration arises because of this difficulty. Try to be patient & give details. Make each post more detailed instead of feeding the info a little piece at a time in different posts.
