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#66542 - 2002-06-10 04:12 PM Trend micro installer problems
Schuliebug Offline
Hey THIS is FUN
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Registered: 2002-01-18
Posts: 379
Loc: Netherlands
Hi,

I've created a kix script which installs various applications at installation of an OS (W2K now,
later on it will support WXP too). We call this the Base Application Set, every machine have to have.
The applications to install are read from an .ini file. The GUI is made using KixGUI.dll. As mentioned
before, the OS is W2K SP2 and the kix32 version is 4.02.

The problem is that when i try to install the Trend Micro OfficeScan setup (via a shell command),
the complete setup hangs. If i try to do this via a normal kix script and no problem occurs. Has
anybody experience with Trend Micro in conbination with KixGUI ? If needed, i can send the script
(it's rather big..) [Smile]
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Kind regards,

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#66543 - 2002-06-11 02:35 PM Re: Trend micro installer problems
Kdyer Offline
KiX Supporter
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Registered: 2001-01-03
Posts: 6241
Loc: Tigard, OR
Schuliebug,

Couple of thoughts..

Can you SHELL out and set an environment variable for how much memory you want to use?
code:
SHELL "%COMSPEC% /e:2048 /c uninstallcommands"

In this example, you are giving 2MB to the session for this. You may need to bump this up to 4096.

Is there any Technical Documentation on Trend Micro's site or in the installation that may also help you?

HTH,

Kent
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#66544 - 2002-06-11 02:47 PM Re: Trend micro installer problems
Radimus Moderator Offline
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Registered: 2000-01-06
Posts: 5187
Loc: Tampa, FL
is there a possibility that kixgui locks a dll that trend is trying to write to?
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#66545 - 2002-06-16 03:54 AM Re: Trend micro installer problems
MCA Offline
KiX Supporter
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Registered: 2000-04-28
Posts: 5152
Loc: Netherlands, EU
Dear,

Did you try also the RUN command and wait with additional code for completion?
greetings.
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#66546 - 2002-06-17 01:04 PM Re: Trend micro installer problems
bUZZeR Offline
Fresh Scripter

Registered: 1999-12-09
Posts: 19
Loc: N-Hamar, Norway
A better way to install OfficeScan is to edit the \\officescanserver\ofcscan\Autopcc.cfg\Autopcc.ini and change the [Install] section to this:

Uninstall=0
SilentInstall=1
SilentUninstall=1
NoPrescan=0

To run the install just SHELL "\\officescanserver\ofcscan\autopccp.exe" and that should be it.

Best of luck.
_________________________
Anders Hansen-Øvre http://www.contra.no

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#66547 - 2002-12-04 04:36 PM Re: Trend micro installer problems
brewdude6 Offline
Hey THIS is FUN

Registered: 2000-10-21
Posts: 280
Loc: Nashville, TN
We are using Trend and push out updates via login scripts. How do you guys get past adding a user to the local admin group to do the install or update?
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#66548 - 2002-12-04 05:09 PM Re: Trend micro installer problems
Sealeopard Offline
KiX Master
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Registered: 2001-04-25
Posts: 11165
Loc: Boston, MA, USA
See Installing an Application as an Admin
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