I'm not sure, but it sounds like you have not really set up any groups. I'm getting this from your statement: "I have computer services in the description field..." Ingroup() only works for valid global or local groups. If you haven't done that, do it. If you have created the groups, make sure the proper people are in them and that you are spelling the group names correctly. I would then suggest running in debug mode and trying to see what error message you are getting. If you have anymore information, let us know.

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Regards,

Brad
Consultant
Net InfraStructure, Inc