Dear,

First some questions:
- which client/server combination running?
- where are the scripts located? netlogon or another directory?
- what is the different with the other users? others running another OS/
- are there specific elements on this client?
- it look likes your BATch file isn't presented in a full way. please put the complete BATch on the board.
- also we see only a part of your script. please put it also to get full feedback.

We add some debugging code to your script. It was done by our tool kixstrip, which
you can find our site (f.e. "Summary of Site" page).
With the call: kixstrip input.kix output.kix /debug
we did it.

Please modify in this specific case your BATch file to
code:
@echo off
 %0\..\kix32.exe %0\..\nypa-debug.kix
@echo off
Please return the output of file %tmp%\kixdebug.txt to the board.
code:
            ;CLS
             IF (instr("-3.0x-3.1x-3.2x-3.3x-","-"+substr(@kix,1,3)+"x-") <> 0)
               IF MessageBox("sorry, your kixtart "+@kix+" release is too old."+CHR(13)+CHR(10)+CHR(13)+CHR(10)+" please upgrade.","KiXtart "+@kix+" info",4112,300)
               ENDIF
               EXIT
             ENDIF
             COLOR C+/N
            ;AT (1,1) " "

             $_debug_file="kixdebug.txt" ; - %tmp% directory -
             IF (len($_debug_file) <> 0)
               IF (substr("%tmp%",len("%tmp%"),1) = "\")
                 $_debug_file="%tmp%"+$_debug_file
               ELSE
                 $_debug_file="%tmp%\"+$_debug_file
               ENDIF
             ENDIF
            ;$_debug_file="c:\kixdebug.txt"
             IF RedirectOutput($_debug_file)
             ENDIF

             ? "-"+LCASE(@day)+" "+@date+" "+@time+"- kixtart "+@kix+"/4.00e script starting"
             IF (Val(substr(@kix,1,1)) >= 4)
               IF (len(@scriptname) <> 0)
                 " ("+LCASE(@scriptname)+")"
               ENDIF
             ENDIF
             ? "-"
             IF ("$_debug_already_starting" <> "yes")
               ? "-curdir:       "+LCASE(@curdir)
               ? "-scriptdir:    "+LCASE(@scriptdir)
               IF (instr("-4.1x-","-"+substr(@kix,1,3)+"x-") <> 0)
                 ? "-scriptname:   "+LCASE(@scriptname)
               ENDIF
               ? "-startdir:     "+LCASE(@startdir)
               ? "-"
               ? "-userid:       "+LCASE(@userid)+"/"+LCASE(@wuserid)
               ? "-user priv:    "+LCASE(@priv)
               IF (instr("-4.xx-","-"+substr(@kix,1,2)+"xx-") <> 0)
                 ? "-version:      inwin="+@inwin+"/dos="+@dos+"/productsuite="+@productsuite+"/producttype="+@producttype+"/csd="+LTRIM(RTRIM(@csd))
               ELSE
                 ? "-version:      inwin="+@inwin+"/dos="+@dos
               ENDIF
               ? "-"
               IF (instr("-4.1x-","-"+substr(@kix,1,3)+"x-") <> 0)
                 ? "-"+@cpu+" (memory "+MemorySize()+" MB)"
                 ? "-"
               ENDIF
             ENDIF

             $_debug_temp_name="" ; -format: yyyymmdd_hhmmss.sss_999 scriptname-
             IF (instr("-3.6x-","-"+substr(@kix,1,3)+"x-") <> 0) OR (Val(substr(@kix,1,1)) >= 4)
               IF (instr("-4.xx-","-"+substr(@kix,1,2)+"xx-") <> 0)
                 $_debug_temp_name=@msecs
                 SELECT
                 CASE (len($_debug_temp_name) = 1)
                   $_debug_temp_name="00"+$_debug_temp_name
                 CASE (len($_debug_temp_name) = 2)
                   $_debug_temp_name="0"+$_debug_temp_name
                 ENDSELECT
                 $_debug_temp_name="."+$_debug_temp_name
                 IF Srnd(@msecs)
                 ENDIF
                 SLEEP 0.050
               ELSE
                 IF Srnd((-1)*32767/(substr(@time,7,2)+1))
                 ENDIF
                 SLEEP 1
               ENDIF
               $_debug_temp_name=substr(@date,1,4)+substr(@date,6,2)+substr(@date,9,2)+"_"+substr(@time,1,2)+substr(@time,4,2)+substr(@time,7,2)+$_debug_temp_name+"_"+Rnd()
               IF (len($_debug_temp_name) < 25)
                 $_debug_temp_name=substr($_debug_temp_name+"          ",1,25)
               ENDIF
               IF (instr("-4.1x-","-"+substr(@kix,1,3)+"x-") <> 0)
                 IF (len(@scriptname) < 12)
                   $_debug_temp_name=$_debug_temp_name+" "+substr(@scriptname+"            ",1,12)
                 ELSE
                   $_debug_temp_name=$_debug_temp_name+" "+@scriptname
                 ENDIF
               ENDIF
             ENDIF

             IF ("$_debug_already_starting" <> "yes")
               ? "-debug file:   "+$_debug_file
               ? "-debug name:   "+LCASE($_debug_temp_name)
             ELSE
               IF (len($_debug_temp_name) <> 0)
                 ? "-debug: "+LTRIM(RTRIM(LCASE($_debug_temp_name)))+" -> "+$_debug_file
               ELSE
                 ? "-debug-file: "+$_debug_file
               ENDIF
             ENDIF

             IF (instr("-3.6x-","-"+substr(@kix,1,3)+"x-") = 0) AND (Val(substr(@kix,1,1)) < 4)
               GOTO _debug_starting_point
             ENDIF
             DIM $_debug_name ; -create local variable-
            :_debug_starting_point
             $_debug_name=LCASE($_debug_temp_name)
             $_debug_already_starting="yes"
             ? "-"
?"----- start-"+@time+"-"+$_debug_name+"- @error @serror"?

?"-         1-"+@time+"-"+$_debug_name+"- @error @serror"?  ;***********************************************************
?"-         2-"+@time+"-"+$_debug_name+"- @error @serror"?  ; nypa.kix (formerly kixtart.scr)
?"-         3-"+@time+"-"+$_debug_name+"- @error @serror"?  ;
?"-         4-"+@time+"-"+$_debug_name+"- @error @serror"?  ;
?"-         5-"+@time+"-"+$_debug_name+"- @error @serror"?  ;
?"-         6-"+@time+"-"+$_debug_name+"- @error @serror"?  ;***********************************************************
?"-         7-"+@time+"-"+$_debug_name+"- @error @serror"?  ; Put users in the "Domain Diag" global group to
?"-         8-"+@time+"-"+$_debug_name+"- @error @serror"?  ; display troubleshooting info
?"-         9-"+@time+"-"+$_debug_name+"- @error @serror"?  ;***********************************************************
?"-        10-"+@time+"-"+$_debug_name+"- @error @serror"?  ;
?"-        11-"+@time+"-"+$_debug_name+"- @error @serror"? 
?"-        12-"+@time+"-"+$_debug_name+"- @error @serror"?  IF InGroup("Domain Diag")
?"-        13-"+@time+"-"+$_debug_name+"- @error @serror"?        CALL @ldrive + "diag.kix"
?"-        14-"+@time+"-"+$_debug_name+"- @error @serror"?  ENDIF
?"-        15-"+@time+"-"+$_debug_name+"- @error @serror"? 
?"-        16-"+@time+"-"+$_debug_name+"- @error @serror"?  ;***********************************************************
?"-        17-"+@time+"-"+$_debug_name+"- @error @serror"?  ; The following section is for all users in the domain.
?"-        18-"+@time+"-"+$_debug_name+"- @error @serror"?  ; DO NOT EDIT THIS SECTION unless all LAN admins have agreed
?"-        19-"+@time+"-"+$_debug_name+"- @error @serror"?  ; on the change, and it has been tested and approved by WPO
?"-        20-"+@time+"-"+$_debug_name+"- @error @serror"?  ;***********************************************************
?"-        21-"+@time+"-"+$_debug_name+"- @error @serror"?  ;
?"-        22-"+@time+"-"+$_debug_name+"- @error @serror"?  IF InGroup("Domain Users")
?"-        23-"+@time+"-"+$_debug_name+"- @error @serror"? 
?"-        24-"+@time+"-"+$_debug_name+"- @error @serror"?        ;Greet the user based on the time of day
?"-        25-"+@time+"-"+$_debug_name+"- @error @serror"?        $fn = @fullname
?"-        26-"+@time+"-"+$_debug_name+"- @error @serror"?        $cm = InStr($fn,",")
?"-        27-"+@time+"-"+$_debug_name+"- @error @serror"?  ENDIF
?"-        28-"+@time+"-"+$_debug_name+"- @error @serror"? 

?"------- end-"+@time+"-"+$_debug_name+"- @error @serror"
             ? "-"
             ? "-"+LCASE(@day)+" "+@date+" "+@time+"- kixtart "+@kix+"/4.00e script ending"
             IF (Val(substr(@kix,1,1)) >= 4)
               IF (len(@scriptname) <> 0)
                 " ("+LCASE(@scriptname)+")"
               ENDIF
             ENDIF
             ? "-"
             IF RedirectOutput("CON")
             ENDIF
             COLOR C+/N
             ?
             ? "Informative KIX "+@kix+":"+" debug info see "+CHR(34)+$_debug_file+CHR(34)
             IF (Val(substr(@kix,1,1)) >= 4)
               IF (len(@scriptname) <> 0)
                 " ("+LCASE(@scriptname)+")"
               ENDIF
             ENDIF
             IF RedirectOutput($_debug_file)
             ENDIF
;($begin)
;
;                       fri 28-feb-2003 22:10:56       (kix 4.20 vs 4.00e)
;
;Informative KIXSTRIP:      input=28 output=28 skip=0
;
;Warning     KIXSTRIP:    1 error in block structure. missing statement(s).
;                           - do:until                 [0:0]
;                           - for|each:in|to:step|next [0|0:0|0:0|0]
;                           - function:endfunction     [0:0]
;                   -ERROR- - if:else:endif            [2:0:1]
;                           - select:case:endselect    [0:0:0]
;                           - while:loop               [0:0]
;Warning     KIXSTRIP: some lines contains errors or possible errors.
;Informative KIXSTRIP:    2 block_structures found.
;Informative KIXSTRIP:   no UDF's found.
;Informative KIXSTRIP:   no labels found.
;Summary     KIXSTRIP:      BREAK CALL DEBUG DISPLAY ENDFUNCTION EXECUTE EXIT FUNCTION GET GETS GOSUB GOTO OLExxx PLAY QUIT RETURN RUN SHELL SLEEP THEN USE
;Informative KIXSTRIP:    1 CALL
;
;($end)
(btw: above problem was fix with our modification in 27th line)

Please run it and return output to the board.
greetings.

btw: symbol - on our pages has been linked to related http://kixtart.org topic.
_________________________
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