#21862 - 2002-05-21 03:33 PM
Re: Post information
|
BrianTX
Korg Regular
Registered: 2002-04-01
Posts: 895
|
I agree that it would be good for users to post what operating system(s) they are using, however I don't see a practical way of requiring it.
Also, not all questions need be OS-specific. Discussing UDF construction and standards, for example, do not require additional OS information.
Everyone should learn a general rule:
The answers returned can only be as good as the questions posed.
Brian
|
Top
|
|
|
|
#21864 - 2002-05-24 03:49 AM
Re: Post information
|
MCA
KiX Supporter
   
Registered: 2000-04-28
Posts: 5152
Loc: Netherlands, EU
|
Dear,
First of all we point to a great topic on FAQ forum
http://81.17.37.55/board/ultimatebb.php?ubb=get_topic;f=10;t=000044
which handles about ABC's of KiXtart board etiquette.
Normally we want to know following information:
- which kixtart version using? in same situations the build version is
important. - which windows client using?
- what kind of network configuration using? client: w95/W98/ME/NT4/W2K/XP,
server: NT4/W2K in combination with novell netware. - is kixtart installed on clients?
- is for the W95/W98/ME situations KXRPC service installed in a correct way?
- what is the GOAL of the script?
- what and when is something going WRONG?
- during logging on by normal user - during logging on as administrator - also running script from DOS box - what the error message is?
- are there related topic for this question?
- can script be put on the board?
Of course: not all questions are in all situations relevant? Above list is just a checklist to collect enough information for this board to solve the question. greetings.
|
Top
|
|
|
|
#21865 - 2002-05-24 05:07 AM
Re: Post information
|
Kdyer
KiX Supporter
   
Registered: 2001-01-03
Posts: 6241
Loc: Tigard, OR
|
This is such a great topic.. I (personally) am glad this was raised. So many times a person writes "they have a problem," which they are able to describe but with not enough detail..
Who, what, where, when, why and how?
Maybe something within the configuration of the board? Fill in the "blanks" kind of thing:
- Kixtart version
- Issue, problem, question
- Things tried, Manual Reference, Post, etc.
- Expected Result
- Errors, Messages
- OS affected
- Kixtrip, or other utility used to check work?
- Sample code
(My two pence for thoughts)... - Kent
|
Top
|
|
|
|
#21866 - 2002-05-24 08:59 AM
Re: Post information
|
MCA
KiX Supporter
   
Registered: 2000-04-28
Posts: 5152
Loc: Netherlands, EU
|
Dear Kent,
After completion of all reaction can you create a FAQ topic of it. Thanks, greetings.
|
Top
|
|
|
|
#21867 - 2002-05-24 02:36 PM
Re: Post information
|
Kdyer
KiX Supporter
   
Registered: 2001-01-03
Posts: 6241
Loc: Tigard, OR
|
MCA,
In the FAQ Section, I believe that Les has done such a thing - ABC's of KiXtart board etiquette .
It is titled - ABC's of KiXtart board etiquette, but really should be - ABC's of board etiquette
However it had to be titled to be specific to what we are doing here.
You maybe right though, we may need to expand on it..
An item of interest.. The first link here is a bit crude and long-winded, but has some good information and is pertinent to this topic. I have already been run this by Shawn, Les, Doc, and Rogier -
How To Ask Questions The Smart Way
The main reason for not posting the revised version is that it is still way too long and we have edited it down to be more friendly. However, Les' take on this is much better.
This was originally found at - http://www.analog.cx/
Another intersting link found at http://www.analog.cx/ is - How to Report Bugs Effectively.
Regards,
- Kent
|
Top
|
|
|
|
#21868 - 2002-06-03 02:21 PM
Re: Post information
|
Kdyer
KiX Supporter
   
Registered: 2001-01-03
Posts: 6241
Loc: Tigard, OR
|
* Bump to top *
No reactions from anybody on this??
- Kent
|
Top
|
|
|
|
#21870 - 2002-06-03 03:22 PM
Re: Post information
|
Kdyer
KiX Supporter
   
Registered: 2001-01-03
Posts: 6241
Loc: Tigard, OR
|
Les,
I believe that you have addressed this by trimming the fat and making it more user-friendly. I was hoping to solicit more feedback from others in the crowd.
Regards,
- Kent
|
Top
|
|
|
|
Moderator: Jochen, Allen, Radimus, Glenn Barnas, ShaneEP, Ruud van Velsen, Arend_, Mart
|
0 registered
and 194 anonymous users online.
|
|
|