Howard,

Myself, I have the clients write all the info during logon to a local server based upon their IP address, so there is no WAN traffic, only LAN traffic. Then I run a batch file every couple of days that copies all the data to one file locally on my system then opens Excel and imports the data into a "pretty report" for printing.

No issues about possible file contention, no WAN traffic except when I run my batch file. This works fairly well for us and we run about 3,000 clients From Paris, Hong Kong, Japan, and multiple US locations.

I guess were different. We moved to NAVCE because (at the time) NAI had no "global" solution and we were tired of manually updating our systems. NAVCE has its problems, but so does every other solution I seen or tried. (There is no "perfect" antivirus solution - imho). I wrote a script that ripped out NAI while it was running and replaced it with NAVCE and then restarted the computer. As for Technical Support from NAI - well (again imho) they sucked for no pay support. We did not have "premium" support. We bought it with NAVCE and it was great. We no longer buy the extra support, so naturally the support is not as good. I would guess that both NAI, and SYMANTEC have both beefed up their support and support options in the past couple years. If you look back before the Melissa virus, both companies were lack-luster in development of the product lines. I guess that scare really helped to build business for all the Antivirus companies around the world.

Brian, are you looking for ideas/support for NAI? or were you just curious about what other do?