Don't you work for some Govt agency? Doesn't "no timeout" result in a permanant lock on the account until manually unlocked?
When I was at the Fed, we had a similar policy - lockout was permanent until someone validated your identity (you know, the "what was your brother's wife's cousin's pet's name when she was in second grade" question.) Once a human being could confirm your answer, they would unlock your account. Often, there were two or three such questions that were asked.
I imagine that most companies with a staffed operations center and dealing with financial or other sensitive data would have similar rules.
Glenn
_________________________
Actually I
am a Rocket Scientist!
