Scenario:
We currently use a MS Based Terminal Server Cluster with 15 Servers in it. A user (no specific identified if they users of an particular pattern) logs into the TS and they get just a blank desktop, with no icons.

Having the user Logon/Logoff does not fix it. The solution is to replace the users NTUSER.DAT and let their profile be recreated.

Any ideas as to what the root cause might be? Where I could begin my investigation. I have done the obligatory Google Search, the only hint that I got was an old reference to NT4 and network latency.
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