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#170563 - 2006-11-21 10:54 PM Image spam - how are you dealing with it?
masken Offline
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Registered: 2000-11-27
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Loc: Gothenburg, Sweden
As I'm sure many have experienced lately, spam containing images (remote images and embedded or attached ones) are becoming more and more common. These are also often filled with randomized text to poison any Bayesian filters.

How are you dealing with this?

Our company is using GFI MailEssentials, which up until this became common was a quite good product. GFI hasn't been very responsive at all lately though, and has just the last few days responded to this "new" threat with a patch that handles remote images.

There's talk about OCR engines to recognize both text and "scanner watermarks", but are there any good proucts out there? DNS blacklists can only do so much.


Edited by masken (2006-11-21 10:59 PM)
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#170564 - 2006-11-21 11:31 PM Re: Image spam - how are you dealing with it?
StarwarsKid Offline
Seasoned Scripter
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
Masken,

I've been on the GFI board asking questions about OCR. Looks like that's not going to be a very good option for ME for the time being. I was able to dramatically change the amount of image spam that enters my network though. Here's what I did:

Upgraded to ME12
Enabled Directory Harvesting
Enabled more DNS blacklists (i.e. relays.orbd.org, list.dsbl.org, dnsbl.njabl.org, sbl-xbl.spamhaus.org, blsmapcop.net)
Performed a regedit, increase image/text count GFI Regedit Link
Reorder my rules to following:
Custom Blacklist
Email / Domain Whitelist
IP Whitelist
Keyword Whitelist
DNS Blacklist
Spam URI Realtime Blocklist
Keywork Checking
Directory Harvesting
Header Checking
Bayesian Analysis
Sender Policy Framework
Phishing URL Blacklist

And then finally I edited my whitelist and took out some *@cisco.com references (where an entire domain name would be whitelisted.)

I used to have approx 3000+ emails in my quarantine mailbox per day but now I only have about 500.

My organization receives 17000+ emails a day, 95% is spam.
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let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#170565 - 2006-11-21 11:38 PM Re: Image spam - how are you dealing with it?
masken Offline
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Posts: 1222
Loc: Gothenburg, Sweden
hmm.. okay, interesting. I've got most of your configuration covered already. I've prioritized the SPF-module more though, since that one seems to work good for me.

I've just installed the new patch in this thread. Let's see if this one helps with the remote images.

How many chars have you set as minimum in the remote image reghack?

Also note that the new patch above ignores this registry value and works with another technique.

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#170566 - 2006-11-21 11:44 PM Re: Image spam - how are you dealing with it?
StarwarsKid Offline
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
I set my reg key to 640 hex (1600 characters). I also learned the hard way that directory harvesting only works when I point it at my Global Catalog. The default is a DCs LDAP port, which takes 5-7 seconds per message. This was killing my smtp gateway. The GC port takes a few milliseconds per message, much better.

I haven't installed the patch yet. Let me know how that works for you.
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let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#170567 - 2006-11-22 12:43 AM Re: Image spam - how are you dealing with it?
Gargoyle Offline
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Registered: 2004-03-09
Posts: 1597
Loc: Valley of the Sun (Arizona, US...
We use this Appliance .

I would say it catches 95% of everything including image based spam.

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#170568 - 2006-11-22 12:49 AM Re: Image spam - how are you dealing with it?
NTDOC Administrator Offline
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Posts: 11629
Loc: CA
And what was the cost of such system in total after all the other sales junk sold with it. i.e. subscriptions, software, etc...
 
How many units per mailbox required?
 

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#170569 - 2006-11-22 01:11 AM Re: Image spam - how are you dealing with it?
Gargoyle Offline
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Registered: 2004-03-09
Posts: 1597
Loc: Valley of the Sun (Arizona, US...
I don't know what we paid for it (less than 20K), but the yearly service is 1700, and it does not care about the # of users, just have to make sure that you size it correctly.
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#170570 - 2006-11-22 01:16 AM Re: Image spam - how are you dealing with it?
NTDOC Administrator Offline
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Posts: 11629
Loc: CA
Sizing is sort of what I meant by users/mailboxes. Disney managed about 1TB of data a month a few years ago, not sure how much they handle now days. It all funnels into a dedicated mail hub before being sent to the Exchange Servers.
 
Here where I'm at now though I can see the cost is too prohibitive for them to even consider. Don't like the SPAM, hit the DEL key
 

 

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#170571 - 2006-11-22 01:20 AM Re: Image spam - how are you dealing with it?
Gargoyle Offline
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Registered: 2004-03-09
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Loc: Valley of the Sun (Arizona, US...
I have worked in places like that, currently we are avergering around 1 million inbound per month I believe (I do not work with the mail system other than connectivity and firewall rules).
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#170572 - 2006-11-22 01:34 AM Re: Image spam - how are you dealing with it?
StarwarsKid Offline
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
We have approx 250 users. GFI MailEssentials and MailSecurity is what I use. The software was approx. $4000. Yearly maint is approx $700. I have it on a Proliant DL360G4p with dual-dualcore and 2GB ram. It's running very well. We have approx 600,000 messages per month.

.. To give an idea of sizing and cost.

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#170573 - 2006-11-22 03:34 AM Re: Image spam - how are you dealing with it?
Allen Administrator Online   shocked
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Registered: 2003-04-19
Posts: 4563
Loc: USA
Quote:

My organization receives 17000+ emails a day, 95% is spam




That is absolutely sickening.

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#170574 - 2006-11-22 06:01 PM Re: Image spam - how are you dealing with it?
StarwarsKid Offline
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
I'm not sure why we are getting so much. We're a govt. agency. I don't know if that plays into it or not.
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let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#170575 - 2006-11-22 06:09 PM Re: Image spam - how are you dealing with it?
Les Offline
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Registered: 2001-06-11
Posts: 12734
Loc: fortfrances.on.ca
10 Men Contribute to 80% of Spam
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#170576 - 2006-11-22 08:00 PM Re: Image spam - how are you dealing with it?
Lonkero Administrator Offline
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Posts: 22346
Loc: OK
note on les' link...
read on further enough or read the original article:
http://www.spamhaus.org/statistics/spammers.lasso

it ain't 10 men but 200.

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#170577 - 2006-11-22 10:59 PM Re: Image spam - how are you dealing with it?
masken Offline
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Registered: 2000-11-27
Posts: 1222
Loc: Gothenburg, Sweden
well one thing's for sure. I'm looking for alternatives here. GFI has been a good product up until now. The situation here is that almost all spam-checking modules has stopped working and their support REALLY sucks. It also seems like some lead developer has quit or something, cause nothing's happenning with development. Check out the forums, it's full of frustrated customers and partners.

Gonna try a re-install tomorrow. If it doesn't become better, I'm switching to something else.

@doc, don't you even have the included IMF enabled? That takes care of alot of the usual spam and can actually be enough in many cases. There's also some free alternatives that can be interesting.


Edited by masken (2006-11-22 11:02 PM)

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#170578 - 2006-11-23 12:24 AM Re: Image spam - how are you dealing with it?
StarwarsKid Offline
Seasoned Scripter
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
I'm looking into greylisting with a Vamsoft.com product. I haven't installed it yet, but will test it on my smtp gateway soon.
_________________________
let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#170579 - 2006-11-23 03:00 AM Re: Image spam - how are you dealing with it?
NTDOC Administrator Offline
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Registered: 2000-07-28
Posts: 11629
Loc: CA
@masken

We don't handle the SMTP actually. Our ISP holds those mailboxes and they use SPAM ASSASIN I think. So it's not terrible. The image stuff you talk about is already under control by them.
 

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#170580 - 2006-11-23 02:47 PM Re: Image spam - how are you dealing with it?
Jack Lothian Offline
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Registered: 1999-10-22
Posts: 1169
Loc: Ottawa,Ontario, Canada
Just an aside about OCR: over the past 25 years I have worked on various projects that touched on OCR & somehow its limitations always make it a no-go. Every few years there are claims of big advancements in OCR but in real high volume production environments it is not yet a solution. The few times that I have seen OCR used, it was due to cost reasons & the results are inevitably a disaster.
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#170581 - 2006-11-23 03:03 PM Re: Image spam - how are you dealing with it?
Les Offline
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Registered: 2001-06-11
Posts: 12734
Loc: fortfrances.on.ca
Forget about OCR. The spammers are salting the images with "dirt" and resorting to wonky fonts.
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#170582 - 2006-11-23 03:46 PM Re: Image spam - how are you dealing with it?
masken Offline
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Registered: 2000-11-27
Posts: 1222
Loc: Gothenburg, Sweden
@doc, oh hehe... I thought everyone just had to "live with it". and in the US, spam is often over 80% of the total mail flow. That would be like saysing to ppl "don't read your e-mail" hehe

@StarwarsKid, have you checked out GRYNX? It's a free greylisting tool for Exchange

http://www.grynx.com/projects/greylist/

Haven't tried it myself though.

@Jack & Les
OCR wouldn't primarily be used to interpret the image-text itself. It would be used to make "footprints" of the image which then could be used in a bayesian analysis for example. It could actually be very useful.


Edited by masken (2006-11-23 03:50 PM)

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