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#143425 - 2005-07-12 05:07 PM Panic Button Request.....??
StarwarsKid Offline
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
I had a very interesting question posted to me this morning by our HR department. Let me share it with you.

Quote:

OK. Is there any possibility of our installing some sort of "panic button" at all or most desks that, when pushed, would activate an "instant message," with or without some accompanying sound, that would flash up on all department computers except the ones in the vicinity of the pushed button? Could it be button-pusher specific--i.e. the instant message would say that the button had been pushed in Department X or by Person Y? If so, would it be possible to have different levels of alert in the message? Like, if you pushed once, the instant message would read "Kindly Call 911 NOW," but if you pushed it twice, it'd read "Hey, yo, somebody come down here and help me calm this guy down"? Or maybe we would need to have two buttons for the different messages??? And is there any way that, after someone calls 911, they could send out another instant message, letting everybody know that 911 has been called so that we don't jam up the phone lines?




My first thoughts were that this could be done with a local KiXtart script or KiXforms (by the way, I've never worked with KiXForms yet). I could use INGROUP for selecting the appropriate people, but how would I omit persons that are in the vaccinity of the message originator?

This would also require me to PUSH a message to clients. Can a KiX script push script execution to other computers? (Ahh, I just thought of this and I might be able to compile a list for a NET SEND message from a query of an AD group minus the computers in the local vaccinity. I'm thinking I might need to use an LDAP query for this instead of INGROUP. Would that be correct thinking?)

Also, this person is asking for several levels of messaging so I would assume I might need a menu or two seperate scripts (depending on if I use KiXtart or KiXForms).

This was a very odd request. Does anyone have any suggestions?? Thanks!!
_________________________
let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#143426 - 2005-07-12 07:07 PM Re: Panic Button Request.....??
NTDOC Administrator Offline
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Registered: 2000-07-28
Posts: 11628
Loc: CA
My opinion, not a very well thought out safety plan. This (imho) would do nothing more then to confuse and complicate a potentially dangerous situation. Only a person/s in the general vicinity with immediate knowledge of the issue should be helping the victim and calling 911

Please check with your local Red Cross and I'm sure they can help your Company to come up with a much better safety plan (and typically for free)
 

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#143427 - 2005-07-12 07:33 PM Re: Panic Button Request.....??
Lonkero Administrator Offline
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Registered: 2001-06-05
Posts: 22346
Loc: OK
but, indeed.
this can be done and is even quite simple.

on the other hand, is there is already similar free software, you should take that.
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#143428 - 2005-07-12 08:12 PM Re: Panic Button Request.....??
StarwarsKid Offline
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
Our company has others looking into a simple under-the-desk button system for alerting purposes. I was tasked with looking into the feasibility of using computer software to possibly solve the problem.

You're right, the mitigating factors are confusion with using software during an emergency situation and location to the emergency. The location where this software would be used is a 3000 square foot house that has been converted into a multi-department office building. Everyone is in very close proximity to one another, but there are 2 stories and many little rooms, so line-of-site is not available if there is a problem in another department. Sure, if there was a scream everyone in the building would hear it. Three of the departments serve the public and that is where the concern over a panic button has arisen.

That being said, I'm thinking KiX is a feasible method for generating an alert message throughout the building, but I don't know how practicle it would be when implemented as a "user" tool.

Any other thoughts?
_________________________
let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#143429 - 2005-07-12 10:46 PM Re: Panic Button Request.....??
kholm Offline
Korg Regular
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Registered: 2000-06-19
Posts: 714
Loc: Randers, Denmark
It is possible to do this using computer software, we have had a solution working for about 3 years.

Only but is, it needs a programable keyboard to work, so a litle hardware is also needed

We dedicate 3 buttons:

1: Write an alert ini-file in a common share containing Type=Red
This file is named Workstation-name.ini and could look like this:
[Alert]
Type=Red
Time=10.08.37
2: Write an alert ini-file in a common share containing Type=Yellow
This file is named Workstation-name.ini and could look like this:
[Alert]
Type=Yellow
Time=10.08.37
3: Delete the file Workstation-name.ini (Call of the alarm)

This is 3 different aps (Could be KiX-scripts)


A listening application that checks the alert-share is startet automatically on all computers where alerts should be received and reacted to.
This have a config.ini of whitch alerts to react to (ie. show an alert-popup)

Example config.ini:
[ListenTo]
Computer1=1
Computer8=1
Computer12=1
ComputerXX=1

The listening app (could also be a KiX-script) will check every 5 secs. if there is any alerts to react to, a popup is shown on the ws's where the user has to react.


This is easy to configure and includes no extra wiring, but You have to have programable keyboards to make it work.


-Erik

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#143430 - 2005-07-12 11:08 PM Re: Panic Button Request.....??
StarwarsKid Offline
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
This is great info kholm, thank you!

I'll have to do some chewing on your recommendations for a while. Do you have any examples of what programs you may be using to listen for the INI file change, or a recommended way of using KiX for the job?

I'll also look into the cost of programmable keyboards. Very interesting ideas. Thanks again!
_________________________
let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#143431 - 2005-07-13 12:09 AM Re: Panic Button Request.....??
NTDOC Administrator Offline
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Registered: 2000-07-28
Posts: 11628
Loc: CA
Erik,

Please elaborate on it's real use and value to your Company. I guess I'm just missing the boat here, as I don't see how alerting 1,000 users or (300 Users) that someone has just hit the panic button.

 
Seems more like potential mass panic to me.
 

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#143432 - 2005-07-13 12:33 AM Re: Panic Button Request.....??
Lonkero Administrator Offline
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Registered: 2001-06-05
Posts: 22346
Loc: OK
I don't see any reason for programmable keyboard.
if one knows how to do programs, the receival of keyboard signals is also doable without any hardware specially supporting it.
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download KiXnet

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#143433 - 2005-07-13 04:15 AM Re: Panic Button Request.....??
Sealeopard Offline
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Registered: 2001-04-25
Posts: 11165
Loc: Boston, MA, USA
Why not install a "REAL" panic button that automatically notfies the police or a security service if you're so worries about office security?

Jeez, why do companies always try to save on their security?
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There are two types of vessels, submarines and targets.

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#143434 - 2005-07-13 07:54 PM Re: Panic Button Request.....??
StarwarsKid Offline
Seasoned Scripter
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Registered: 2005-06-15
Posts: 506
Loc: Oregon, USA
Again, I'm looking at a technical "option" for a panic button. There are many factors involved in determining what the best solution is. I personally agree with you that a physical button is most appropriate in my scenario, but again, I was tasked with analyzing the feasibility of a computer based solution. The final analysis will include the pros and cons of each option.

Thanks for your comments.
_________________________
let the wise listen and add to their learning,
and let the discerning get guidance- Proverbs 1:5

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#143435 - 2005-07-14 05:23 AM Re: Panic Button Request.....??
Sealeopard Offline
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Registered: 2001-04-25
Posts: 11165
Loc: Boston, MA, USA
I don't see any PROs of a computerized solution, a PANIC button should be a simple as possible.
_________________________
There are two types of vessels, submarines and targets.

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