Quote:

Can you tell me if it's possible to change the icon on the "program" you put in the HelpDesk folder ??
And one last thing, is it possible to give the "program" another name than the filename ?




Well, as you are copying the file you can of course change the name that you are copying it too.

Changing the icon is trickier.

Probably your best solution is to create a shortcut in the Help Desk folder that targets your files. This avoids cluttering up the users profile as well. You can specify the icon amongst other things.

Have a look at the shortcut UDFs in the UDF forum - here is a link to get you started:
http://www.kixtart.org/ubbthreads/showflat.php?Cat=&Number=83318&page=&view=&sb=5&o=&vc=1