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Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
Locate and rename the following folders:
The Stationery folder:
C:\Program Files\Common Files\Microsoft Shared\Stationery

The Identities folder:
C:\Documents and Settings\username\Application Data\Identities

-or-

C:\Documents and Settings\username\Local Settings\Application Data\Identities

The Address Book folder:
C:\Documents and Settings\username\Application Data\Microsoft\Address Book

-or-

C:\Documents and Settings\username\Local Settings\Application Data\Address Book

After you locate these folders, click them one at a time, and then press F2. Rename them to old_stationery, old_identities, and old_address respectively, and then press ENTER.
You must now delete the registry key for Outlook Express:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Click Start, and then click Run, and then type regedit in the Open box.
Locate the following registry keys, right-click the registry key, and then click Delete:
HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express
HKEY_LOCAL_MACHINE\Software\Microsoft\WAB
HKEY_CURRENT_USER\Identities
HKEY_CURRENT_USER\Software\Microsoft\Outlook Express
HKEY_CURRENT_USER\Software\Microsoft\WAB
HKEY_LOCAL_MACHINE \Software\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
HKEY_LOCAL_MACHINE \Software\Microsoft\Active Setup\Installed Components\{7790769C-0471-11D2-AF11-00C04FA35D02}

Quit Registry Editor.
To complete the removal procedure, rename several Outlook Express files:

Click Start, point to Search, and then click For Files and Folders.
Find and rename the following files (these files are the same in Outlook Express 6.0):
Inetcomm.dll
Msoeacct.dll
Msoert2.dll
Msoe.dll
Msoeres.dll
Msimn.exe
Oeimport.dll
Oemiglib.dll
Oemig50.exe
Setup50.exe
Wab.exe
Wabfind.dll
Wabimp.dll
Wabmig.exe
Csapi3t1.dll
Directdb.dll
Wab32.dll
Wab32res.dll

Each of these files are located in two folders, the default file folder, and the C:\Winnt\System32\Dllcache folder. For example, the Inetcomm.dll file is located in the C:\Winnt\System32 folder, by default, and in the C:\Winnt\System32\Dllcache folder. You must rename the same file in both folders to successfully remove Outlook Express. To rename these files:

Remove any CD-ROMs that may be in your CD-ROM drive.
Click the Inetcomm.dll file in the Dllcache folder, press F2, rename the file to filename.old (for example, inetcomm.old), and then press ENTER.
Click the same file in the other folder, press F2, rename the file to filename.old, and then press ENTER.
When you receive the prompt about Windows file protection, do not insert the Windows 2000 CD-ROM. Instead, click Cancel.
At the prompt about keeping unrecognized file versions, click Yes.
Repeat this process with each file in the list.

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