Hi All

Newby at this so I will apologise now.

Over the summer break we upgrade a domain network to Windows Server 2016 and devices all to Windows 10.

The issue we are having is when a user logs in they don't get the printers from the login script when opening Word or Excel, etc..
However if they log in to Office 365 on the same login session then they do??
If they log off and back on again the printers are there.

We run the domain with mandatory profiles.

When checking the debug file we get this:
Choosing printer(s): 08:10:35
Connecting to printer(s): 08:10:35
Printer 0 is kyocerareception0
Printer 1 is \\local\cutepdf1722-1

We have noticed the line: Printer 0 is kyocerareception0 has 87 at the end when the printers don't show, if this means anything.

We have our printers in a .csv file see below:
lap-staff-*,photocopier,kyocerareception,\\local\cutepdf
pc-staff-*,kyocerareception,photocopier,\\local\cutepdf
*,\\local\cutepdf

We have checked the share names against these name and they are correct.

This is the adding printer from the KIX script:

Code:

; --------------- Choose printer from CSV ------------
; ----------------------------------------------------
? "Choosing printer(s): @time"
; Default printer
$printer="CutePDF"

Dim $printers[10]
$found=0
$hand=freefilehandle()

if $hand>0 and open($hand,"$pdc\netlogon\printers.csv") = 0
  $d=readline($hand)
  while @ERROR = 0 AND $found=0
    $p=split($d,",",10)
    $as=instr($p[0],"*")
    if $as > 0
      if substr($p[0],1,$as-1)=substr($name,1,$as-1)
        $found=1
      Endif
    Else
      if $p[0]=$name
        $found=1
      Endif
    Endif
    If $found=1
      $printer=$p[1]
      $count=ubound($p)
      IF $count > 1
        FOR $k = 2 TO $count
          $printers[$k-2]=$p[$k]
        Next
      endif
    endif
    $d=readline($hand)
  loop
  $d=close($hand)
  If @ERROR
    ? "Error parsing printers.csv (@ERROR)"
  Endif
else
  ? "Could not open $pdc\netlogon\printers.csv (@ERROR)"
endif

If $found=0 
  $def=" by default"
Else
  $def=""
Endif

? "Connecting to printer(s): @time"
$count=ubound($printers)
IF $count > 1
  FOR $k = 0 TO $count
    $pr=$printers[$k]
    IF $pr<>""
      ? "Printer $k is $pr"
      ; If not a UNC path assume is on default printer server
      if substr($pr,1,2)="\\"
        addprinterconnection($pr)
      else 
        if $print<>""
          addprinterconnection("\\$print\$pr")
        else
          addprinterconnection("$pr")
        endif
      endif
    endif
  Next
endif

if substr($printer,1,2)="\\"
  if lcase(substr($printer,3,6))="local\"
    $p=substr($printer,9)
    $dum=setdefaultprinter("$p")
    ? "Printing on local printer $p"
  else
    if addprinterconnection($printer)=0
      $dum=setdefaultprinter("$printer")
      ? "Printing on $printer$def"
      messagebox("Printing on $printer$def",$uname,0,$timeout)
    else
      ? "Could not select printer $printer (@ERROR)"
      messagebox("Could not select printer $printer (@ERROR)",$uname,0,$timeout)
    endif
  endif
else
  if $print<>""
    if addprinterconnection("\\$print\$printer")=0
      $dum=setdefaultprinter("\\$print\$printer")
      messagebox("Printing on $printer$def",$uname,0,$timeout)
    else
      messagebox("Could not select printer $printer (@ERROR)",$uname,0,$timeout)
    endif
  else
    $port=readvalue("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\$printer","Port")
    $dum=writevalue("HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows","Device","$printer,winspool,$port","REG_SZ")
    messagebox("Printing on $printer$def",$uname,0,$timeout)
  endif
endif
; ----------------------------------------------------

If you need any more information please ask.

Many thanks in advance.
Gary