#206427 - 2012-12-10 09:36 AM
KIX32.EXE crashing
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CraigT
Just in Town
Registered: 2012-12-06
Posts: 4
Loc: UK
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Hi, Can anyone suggest what might be causing KIX32.exe to crash only on a few PC's. They are running the same script, yet some machines have problems. I think it maybe the code, but though I would ask here first.
Basically an event log is created and the user receives a message to say KIX32.EXE is closing.
Faulting application kix32.exe, version 4.62.0.0, faulting module , version 0.0.0.0, fault address 0x00000000.
Any ideas? Likely to just be the code, although only happens on some PC's.
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#206429 - 2012-12-10 02:16 PM
Re: KIX32.EXE crashing
[Re: Glenn Barnas]
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CraigT
Just in Town
Registered: 2012-12-06
Posts: 4
Loc: UK
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Glenn Barnas]Welcome to KORG! Thanks for the welcome Glenn
Couple of questions: Is Kix32 local to the PC or on the NetLogon share? Yes Kix32.exe is saved on the domain controller Netlogon share
No all scripts are clear script text
All PC's that error are running Windows XP SP3, with up to date patches.
Any help would be appreciated. I could post the code if it would help. Just thought someone may have experienced this. Antivirus causing issues etc?
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#206431 - 2012-12-10 03:54 PM
Re: KIX32.EXE crashing
[Re: CraigT]
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BradV
Seasoned Scripter
Registered: 2006-08-16
Posts: 686
Loc: Maryland, USA
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Try to figure out what is failing. I would go to one of the problem systems, mount the netlogon share and run a few short scripts. For instance: and
Just some simple things to see if kix itself runs. If so, start moving on to some more complex things. If not, need to figure out why it is failing.
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#206485 - 2012-12-14 09:53 AM
Re: KIX32.EXE crashing
[Re: Allen]
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CraigT
Just in Town
Registered: 2012-12-06
Posts: 4
Loc: UK
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And to build on Glenn's suggestion. I have seen where logging in as a different user on the same machine, did not show the same problems. Rebuilding the user's profile has also worked.
Yes I forgot to mention this too. Some users can log into the same PC and not have an issue. Thanks for your feedback guys. Will let you know how I get on with your advice.
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#206517 - 2013-01-03 05:22 PM
Re: KIX32.EXE crashing
[Re: CraigT]
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CraigT
Just in Town
Registered: 2012-12-06
Posts: 4
Loc: UK
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Hi guys,
Found the problem. It was to do with adding printers with KIXTART. Strange one really. Basically some of the network printers being added to the user profile were using ports other than Direct TCP/IP/Local Ports, we have a customised port for a particular printer that errored for some users. As soon as we changed the port on this printer to a Direct TCP/IP the error disappeared.
Strange how it mattered to KIXTART what the port the printer was printing to.
Thanks again guys!!!
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