McAfee VirusScan v4.0.2

Would you like to do so now? Yes No
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I'm trying to totally automate this install, however this message box appears asking for a yes or no. Is there a way in Kixtart to send a "Yes" or "Enter" on this default button? I have tried CHR and SENDKEYS, but they don't work. *Note* there isn't a switch in setup.exe to automatically choose this option.

Thanks for your assistance, -Blake

code:

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$isvp5installed = ReadValue("HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\ldvp 5.0", "uninstallstring")

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Suggest looking for a 'WHATSNEW.TXT' file for v4.02 to see if similar information provided.

Bill

code:

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NAI POSITION
============
SolutionID: 1.0.1571195.2401624  Printer-Friendly Page    
Problem Description: 
VirusScan or NetShield not completely uninstalled 
 
Silent uninstall using WCDRSIL.INI 
 
McShield not removed 
NaiFsRec not removed 
NaiFilter not removed 
 
Problem Environment: 
McAfee NetShield 
McAfee VirusScan 
Microsoft Windows NT 
 
Changes affecting this problem: 
VirusScan and NetShield 4.02 were changed to uninstall via the UNINSTALL.INS file. 
During that process the WCMDRSIL.INI file did not get the proper changes to run 
the silent uninstall using the UNINSTALL.INS file. 
 
 
Solution:  
In order to continue normal use on this system, a manual uninstall must be performed. 
These instructions are included in the WHATSNEW.TXT file that was included 
with the program or you can view the solution Manual Uninstall of VirusScan & NetShield. 
 
 
MANUALLY UNINSTALL V4.03a
=========================
UNINSTALLING VIRUSSCAN SOFTWARE
To uninstall VirusScan software, click Start in the Windows
taskbar, point to Settings, then choose Control Panel.
Next, double-click the Add/Remove Programs control panel in
the folder, then select VirusScan from the program list.
Click Add/Remove to remove the program from your computer.
To remove VirusScan software without using the utility,
follow these steps: 
1.  Remove references to VirusScan software from your
    AUTOEXEC.BAT and your SYSTEM.INI files. To do so,
    follow these steps:
    A.  Start the Windows system editor. Click Start in
        the Windows taskbar, then choose Run. Type
        SYSEDIT in the Run dialog box, then click OK.
    
        A set of text files will open on your screen. Your
        AUTOEXEC.BAT file should appear as the first or
        topmost window in this set. Click the title bar for
        the SYSTEM.INI window to bring it to the foreground,
        then locate this line:
        [boot]SCRNSAVE.EXE=C:\PROGRA~1\NETWOR~1\MCAFEE~1\SCRSCAN.EXE
    B.  Change the line to read:
        [boot]SCRNSAVE.EXE=C:\WINDOWS\SYSTEM\WINDOW~1.SCR    
    D.  When you have deleted all VirusScan references in
        your AUTOEXEC.BAT file and restored your SYSTEM.INI
        file to its original state, choose Save from the
        SYSEDIT File menu to save your changes, then choose
        Exit from the File menu to quit the SYSEDIT
        application.
2.  Remove VirusScan icons from the Start menu. To do this,
    follow these steps:
    A.  Click Start in the Windows taskbar, point to
        Settings, then choose Taskbar.
    B.  Click the Start Menu Programs tab.
    C.  Click the Remove button.
    D.  Select the McAfee VirusScan folder in the list that
        appears in the Remove Shortcuts/Folders dialog box,
        then click Remove.
    E.  Windows will ask you to confirm your action. Click
        Yes to continue.
    F.  Click Close to close the Remove Shortcuts/Folders
        dialog box, then click OK to close the Taskbar
        Properties dialog box.
3.  Edit the Registry. To do this, follow these steps:
    A.  Start the Windows Registry editor. Click Start in
        the Windows taskbar, then choose Run. Type REGEDIT
        in the Run dialog box, then click OK.
    B.  Click + to expand the HKEY_LOCAL_MACHINE folder,
        click + again to expand the SOFTWARE folder, then
        click one more time to expand the CLASSES folder.
        Next, delete these keys or entries: 
        .vsc
        .vsh
        \CLSID\{9EF56D61-A50F-11ce-B105-0000C04B2D52}
        \CLSID\{C88249A0-AD7E-11cf-AD53-444553540000}
        \comfile\shell\VirusScan
        \Directory\shell\VirusScan
        \Drive\shell\VirusScan
        \Excel.Addin\shell\VirusScan
        \Excel.Chart.5\shell\VirusScan
        \Excel.Chart.8\shell\VirusScan
        \Excel.Macrosheet\shell\VirusScan
        \Excel.Sheet.5\shell\VirusScan
        \Excel.Sheet.8\shell\VirusScan
        \Excel.Template\shell\VirusScan
        \Excel.Workspace\shell\VirusScan
        \Excel.XLL\shell\VirusScan
        \exefile\shell\VirusScan
        \Office.Binder.8\shell\VirusScan
        \Office.Binder.98\shell\VirusScan
        \rtffile\shell\VirusScan
        \VSConfigFile
        \VSHConfigFile
        \WinZip\shell\VirusScan
        \Word.Document.6\shell\VirusScan
        \Word.Document.8\shell\VirusScan
        \Word.RTF\shell\VirusScan
        \Word.RTF.8\shell\VirusScan
        \Word.Template\shell\VirusScan
        \Word.Template.8\shell\VirusScan
     
    C.  Move to the HKEY_LOCAL_MACHINE\SOFTWARE folder, then
        delete these keys or entries:
        1. McAfee
           \Scan95
           \ScreenScan
        2. \Microsoft\Windows\CurrentVersion\AppPaths\
           \SCAN32.EXE
           \SCRSCAN.EXE
           \VSHWIN32.EXE
        3. \Microsoft\Windows\CurrentVersion\
            Controls Folder\Display\shellex
            \PropertySheetHandlers
           \ScrScanP
        4. \Microsoft\Exchange\Client\Extensions\
              
           \Exchange Scan="4.0;C:\Program Files
            \Network Associates\McAfee VirusScan
            \emalscan.dll;1;11000000000000;1110000;" 
           \Outlook Setup Extension=
            "4.0;Outxxx.dll;7;000000000000000;0000000000;OutXXX"
        5. \Microsoft\Windows\CurrentVersion\Run\
           \AvconsoleExe
           \McAfeeWebScanX
           \Vshwin32EXE
           \VsStatEXE
        6. \Microsoft\Windows\CurrentVersion\RunServices
           \Vshwin32EXE
        7. \Microsoft\Windows\CurrentVersion\SharedDLLs
           \C:\WINDOWS\SYSTEM\MCAFECOM.DLL
           \C:\WINDOWS\SYSTEM\MCKRNL.VXD
           \C:\WINDOWS\SYSTEM\MCSCAN32.VXD
           \C:\WINDOWS\SYSTEM\MCUTIL.VXD
           \C:\WINDOWS\SYSTEM\VSHIELD.VXD
           \C:\WINDOWS\SYSTEM\VSHINIT.VXD
        8. \Microsoft\Windows\CurrentVersion\Uninstall
           \McAfee VirusScan
    D.  Move to the HKEY_LOCAL_MACHINE\System\CurrentControlSet\
        Services\VxD\ folder, then delete these keys or entries:
        \VSHINIT
4.  Restart your computer.
5.  Delete VirusScan files and directories. To do so, follow
    these steps:
    
    A.  Click Start, point to Programs, then choose Windows
        Explorer.
    B.  Locate the folder that contains your copy of the
        VirusScan software. If you chose the default
        installation options, you should find the program
        files in this directory path:
        
        Program Files\Network Associates\McAfee VirusScan
    C.  Remove the following files from the \Windows\system
        directory on your hard disk:
   
          MCAFECOM.DLL
            MCKRNL.VXD
          MCSCAN32.VXD
            MCUTIL.VXD
           VSHIELD.VXD
           VSHINIT.VXD
You have now removed the VirusScan software from your system.
Restart your computer to have your changes take effect.

NAI DESC TO MANUALLY UNINSTALL 4.02/4.03
========================================
SolutionID: 2.0.2466184.1875854  Printer-Friendly Page    
Problem Description: 
Performing a manual uninstall VirusScan & NetShield NT 4.02 & 4.03 
 
Problem Environment: 
McAfee VirusScan 4.03 
 
McAfee VirusScan 4.03a 
 
McAfee NetShield 4.02 
 
McAfee NetShield 4.03 
 
McAfee NetShield 4.03a 
 
Microsoft Windows NT 
 
McAfee VirusScan 4.02 
 
 
Solution:  
These instructions are also located in the whatsnew.txt
* UNINSTALLING VIRUSSCAN WITHOUT THE UNINSTALLATION UTILITY *
1.  Before starting, follow these two substeps:
   a. Run the Windows NT utility RDISK to create an
      emergency repair disk.
   b. Run the command UNLODCTR MCSHIELD from the Windows NT
      command line to stop the registry from recording
      performance counter information for the McShield
      service.
2.  Open the Windows NT Services Control Panel, then stop
   the Network Associates Task Manager service, the
   Network Associates McShield service, and the Network
   Associates AlertManager service.
3.  Stop the VirusScan console if running.
4.  Using the NT Task Manager, end the SHSTAT process.
5.  If you use SNMP, stop the SNMP service in
   Control Panel/Services.
6.  Delete the VirusScan installation directory (the
   directory that contains the VirusScan executables).
7.  Delete this device driver file from %SYSTEMROOT%
   \SYSTEM32\DRIVERS
   NAIFSREC.SYS
   MCFSREC.SYS
   MCSCAN.SYS
   MCUTIL.SYS
   MCKRNL.SYS
   MCFILTER.SYS
   MCSHIELD.SYS
   Delete this file from %SYSTEMROOT%\SYSTEM32\
   
   DSSDATA.DLL
8.  If you are using Windows NT 4.0 and if VirusScan was
   set to load at startup, remove the following registry
   keys:
   HKLM\software\microsoft\windows\CurrentVersion\Run
    \Shstatexe
   HKLM\software\microsoft\windows\CurrentVersion
    \uninstall\VirusScan NT
9.  Remove VirusScan installation registry keys:
   HKLM\software\mcafee\mcalsnmp
   HKLM\software\network associates\VirusScan for Windows NT
   HKLM\software\mcafee\virusscan
   HKLM\software\mcafee\alertmanager (Do not remove this
                                      key if you have
                                      other Network
                                      Associates products
                                      installed that use
                                      Alertmanager.)
10. Remove VirusScan device driver and service registry
   keys:
   HKLM\system\CurrentControlSet\Services\Alertmanager 
   HKLM\system\CurrentControlSet\Services\NaiFilter
   HKLM\system\CurrentControlSet\Services\NaiFsrec
   HKLM\system\CurrentControlSet\Services\McShield
   HKLM\system\CurrentControlSet\Services\McTaskManager
   HKLM\system\CurrentControlSet\Services\McFilter
   HKLM\system\CurrentControlSet\Services\McFsrec
   HKLM\system\CurrentControlSet\Services\McKrnl
   HKLM\system\CurrentControlSet\Services\McScan 
   HKLM\system\CurrentControlSet\Services\McUtil
11. If you are using Windows NT 4.0 and the
   context-sensitive scanning option was installed, remove
   the following registry keys:
   HKLM\software\classes\comfile\shell\virusscan
   HKLM\software\classes\directory\shell\virusscan
   HKLM\software\classes\drive\shell\virusscan
   HKLM\software\classes\exefile\shell\virusscan
   HKLM\software\classes\word.document.6\shell\virusscan
   HKLM\software\classes\word.document.8\shell\virusscan
   HKLM\software\classes\word.template\shell\virusscan
12. If you are using Windows NT 4.0 and you want to remove
   the Scan for Viruses right-click option, remove the
   following registry keys:
   HKCR\comfile\shell\VirusScan
   HKCR\Directory\shell\VirusScan
   HKCR\Drive\shell\VirusScan
   HKCR\exefile\shell\VirusScan
   HKCR\Excel.Addin\shell\VirusScan
   HKCR\Excel.Chart.5\shell\VirusScan
   HKCR\Excel.Macrosheet\shell\VirusScan
   HKCR\Excel.Sheet.5\shell\VirusScan
   HKCR\Excel.Template\shell\VirusScan
   HKCR\Excel.Workspace\shell\VirusScan
   HKCR\Excel.XLL\shell\VirusScan
   HKCR\exefile\shell\VirusScan
   HKCR\WinZip\shell\VirusScan
   HKCR\Word.Document.6\shell\VirusScan
   HKCR\Word.Template\shell\VirusScan
13. To remove SNMP extension agent, remove the following
   registry value:
   HKLM\system\CurrentControlSet\services\SNMP\parameters\
   ExtensionAgent\McAlSNMP
14. Since entries in HkeyClassesRoot are not derived
   from a hive, it is unnecessary to delete these keys
   manually. When you reboot, VirusScan-specific keys
   under HkeyClassesRoot will be removed.
15. Reboot the system. 
 
 

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[ 06 September 2001: Message edited by: bleonard ]

It can be scripted to silently remove the old version and reboot and then install the new version.

Try looking at WiseSolutions or InstallShield capabilities.

Can also be done with freee tools, but takes a little more work in creating the script.

Basically do a snapshot of a system before and after a removal of the product and create your script to perform the same task.

I know it works because I have done it in the past.

code:

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read registry for both mcafee versions
if error reading registry
   check probable install dir for the old exe
   if exe doesn't exist
       install new mcafee
       force reboot
       else
       net send for MIS support for hands-on 
compare it the the current version
if installed is less than current version
    read registry for uninstall string
    uninstall old mcafee
    force reboot
<addl code to update dat files>

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Is this enough information or do you need further assistance?

Thanks again, Blake - God Bless America